Don’t
waste another minute fighting network issues. The
Care First Program reduces downtime through availability
monitoring and immediate remediation, and improves
availability through a rigorous proactive incident
avoidance program. Through our Firstwatch® monitoring
system we collect and analyze performance and event
data. Our technicians spend time at your location,
maintaining your systems and help you attain the
highest level of network availability.
Benefits
Care
First Program
Performance of off-site checklist
Discounted rate for on-site and off-site support
Equalized monthly payments
Increased incident avoidance
Care
First + Program
All benefits of the
Care First Program, plus
On-site checklist
Scheduled on-site support
Unlimited remote support
Deeper discount for on-site support
An
IT Partner not Provider
How
often have you had to call your service provider
about a network issue and then wait for them to
dispatch a technician?
That technician had to determine the source of the
issue and determine if they had the parts required
to resolve your issue. That was all time lost in
diagnosis, travel and actual repair.
We can reduce the amount of issues that you endure.
We’ll have technicians looking after your
network to deal with issues BEFORE they affect your
productivity. Technology First’s Care First
Program addresses your IT needs by:
Detecting and resolving issues before they happen
Remotely repairing the issues to reduce billing
time
Providing scheduled on-site and remote preventative
maintenance on your network to ensure it is operating
as efficiently as possible
